We believe in the power of conversations.
And the impact they have on business.

What we do

Conversations are one of the critical pillars of business success: they are the essence of how we connect, build trust, inspire and deliver results.

Performance reviews, appraisals, career conversations or honest chats. Coaching, mentoring, feedback. In learning & development we use a lot of terms. So, to keep things simple, we just call them conversations. And we help your leaders make the most of them.

Read our brochure here.

Engagement / Performance / Retention

EY
Authentic Conversations

Engagement / Performance

Boots
Conversational Wisdom: Impactful performance conversations

Leadership / Leadership development / Performance

KPMG
Client Conversations

Engagement / Retention / Talent development

William Hill
The Power of Conversation

Performance / Retention

NFU Mutual
Leadership Conversations

Talent development

Dudley Building Society
Executive Development Programme

Performance

Clarke Willmott
We need to talk: Client Conversations

Engagement / Leadership / Retention

RSM
Reverse Mentoring Rocks

Engagement / Performance / Talent development

Burberry
Conversations in fashion

Engagement / Performance / Retention

King
Conversational wizardry: Performance & Career

Retention / Talent development

EY
The importance of being Ernst

Leadership development / Performance

KPMG
Transforming learning partner conversations

Inclusion / Retention / Talent development

Swarovski
Sparkling debate

Collaboration / Engagement / Talent development

Mencap
Mindful meetings

The Conversation Space - Lloyds banking case study

Engagement / Performance

Lloyds Banking Group
Great workplace conversations

In their words

"We worked in collaboration with The Conversation Space on a new and improved addition to our curriculum, which is all about supporting our people to have better conversations. Helen and Sara are great fun to work with, and bring lots of passion for the subject! We are still in the early stages of rollout, but so far our feedback has been very positive, with the business hoping to roll this out more widely throughout 2019. Our journey wasn’t always easy, given the changes within our landscape, and a number of competing priorities but we overcame these together and we are pleased with the end result!"

Charlotte Clarke
Learning & Development Manager / EY


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"The response from our leaders has been overwhelmingly positive, with many saying it was the most impactful learning experience they’ve ever had. Already our leaders are putting their personal learning into practice, feeding this forward to their teams and driving positive change in their business areas. "

Adam Goodman-Smith
Leadership Development Manager / Boots


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"Working with Emily and the Conversation Space at our International Women’s Day Event provided a real clear, consistent and engaging approach and framework for our colleagues. People left feeling like they had the tools and knowledge to face into conversations they may have previously avoided. This is one step on our approach to supporting our Women of William Hill and this investment in their development was invaluable – for women and the guys! I’d definitely recommend Emily and the team at the Conversation Space to support you and your businesses in putting the human touch into conversations"

Sarah Barnett
Leadership & Talent Manager / William Hill


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"We worked with Conversation Space to design a bespoke session which helped our participants explore the value behind the Conversational Wisdom® model in building trusted relationships with their clients. Sara and the team were a pleasure to work with from start to finish. In building our session they were inquisitive, flexible and inspiring. The delivery was excellent and really focused on including the room in exploring their own definition of Conversational Wisdom® which worked for them. I would work with them again."

Christine Leitch
Senior Programme Manager / KPMG


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"We invited The Conversation Space to run an afternoon workshop for us as part of our annual Associates and Senior Associates Conference in Bristol.   We wanted this group of employees to raise the level of conversational skills they have with their clients and understand how to have conversations that build and strengthen successful client relationships.   Emily Cosgrove worked with us before the conference to really understand our expectations and aims.  The event itself was delivered in an engaging, meaningful and interactive way; successfully allowing individuals the opportunity to employ the tools and techniques taught.  As well as it also being a great networking opportunity, delegates came away more confident in their ability to have better client conversations – thank you!"

Helen Wallwork
Development & Wellbeing Manager / Clarke Willmott


View case study
KPMG monochrome
KPMG monochrome

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