In this 15-minute video chat, Jo Cook interviews Sara Hope about the importance of showing empathy and care in workplace conversations (recorded pre-Covid).
Sara talks about the risks of becoming polarised in conversations and why we need to bring more humanity into how we talk to each other.
Amongst other things, they explore how to create the space for people to connect in a more human way in meetings, the impact of language, and how the quality of conversation impacts workplace relationships.
How are your conversational habits helping you and how are they getting in the way?
Grab a cuppa, sit in your favourite chair, and watch the #TJTalks conversation: