Treading on eggshells

In so many places today we are seeing a breakdown in communication. And this is impacting commercial success and employee engagement.

Treading on eggshells

In so many places today we are seeing a breakdown in communication.  And this is impacting commercial success and employee engagement.

A recent survey by Korn Ferry suggests “nearly 70% of executives are more guarded in conversations at work than they were five years ago and nearly 60% said they are more cautious when giving performance reviews”.

In society, there’s lots of anger, frustrations and divisions.  In work, the culture in too many businesses is still too top down, fuelled by power, command and control.  This creates a ‘me’ not ‘you’ or ‘we’ culture.  A culture of conformity, where speaking up and voicing your views and opinions isn’t actively promoted.

It’s almost as if we’re quickly losing the ability, courage and belief of having critical conversations at work.

This shift in how we are communicating is impacting productivity and engagement.  For a leader, it can result in a lack of transparency and honesty.  For people at work, it can lead to a lack of meaning, lack of listening, lack of excitement and sharing of thoughts and ideas.

“People stop talking and become guarded when they are afraid and/or are deeply frustrated,” says Alina Polonskaia from Korn Ferry.

Louis Montgomery Jr. sees the survey results “as a teachable moment for how to have authentic, transparent, and safe communication in the workplace”.

At The Conversation Space, we improve organisations through the power of conversation.

If you’d like to hear a bit more, why not join our next webinar where we will be exploring whether human conversation is becoming a luxury good and why we believe organisations need to be investing in Conversational Wisdom®.  Now more than ever.

Join us and sign up here or take a look at our website for more information.

By Sara Hope
27.08.2019

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